Support

Contact us

Have a question, found a bug, or want to give feedback? We'd love to hear from you.

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Help Centre

Before reaching out, check our comprehensive Help Centre — most questions are answered there.

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Email us directly

[email protected]
We aim to reply within 2 business days.

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Found a bug?

If something isn't working as expected, please describe what happened and what you expected. Include your browser and device type.

Send us a message

✅ Your email client should have opened with the message ready to send. Just click Send in your email app. If nothing happened, please email [email protected] directly.

Response times

We aim to respond to all enquiries within 2 business days. For billing issues, please include your account email address in your message.

Legal & privacy requests

For data access requests, deletion requests, or privacy complaints under the Australian Privacy Act, select Data / privacy request as the subject. We will respond within 30 days as required by the Privacy Act.

If you are not satisfied with our response to a privacy complaint, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.